Imagine Diverse Solutions (IDS)

Case Study

The Challenge

IDS are a Facilities Management company. They offer a huge amount of services in that sector. However, they needed a new website that showcased their services and brand, as well as offering bespoke business stationery for selected clients.

The challenge for them was that the website needed to allow the stationery products to be added to their "shop", but that selected clients could choose only their own specific pre-printed stationery products - as well as be unaware of who the other clients are on the system (nor see those other clients' products either). In other words, they needed a "closed" shop that was only open to selected clients, and for those clients to only have access to choose from only their bespoke products.

The Solution

IDS are a Facilities Management company. They offer a huge amount of services in that sector. However, they needed a new website that showcased their services and brand, as well as offering bespoke business stationery for selected clients.

The challenge for them was that the website needed to allow the stationery products to be added to their "shop", but that selected clients could choose only their own specific pre-printed stationery products - as well as be unaware of who the other clients are on the system (nor see those other clients' products either). In other words, they needed a "closed" shop that was only open to selected clients, and for those clients to only have access to choose from only their bespoke products.

The Result

Prior to this IDS was forced to work entirely with each clients' own stationery printer at a reduced profit.

With this solution in place, IDS now works with a single printer (of their own choosing) using the one back-end system. This made the whole process much more efficient and cost-effective, whilst adding a more solid revenue stream.

We are extremely pleased with how Elixir helped us (and continue to help us). They listened and understood what we needed from a business perspective and then implemented it, keeping us informed throughout. They clearly know their stuff and we can't recommend them enough.

Warren Levison

Managing Director, IDS

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