Client Support

Welcome

Hello and welcome! This page is your one-stop-shop for all your support needs.

Here you can ask us a question, request support, or book an initial consultation.

Availability

Our working week is Monday to Friday, 9am to 5.30pm (GMT/BST), with the exception of all major and public holidays including Christmas, New Year, Easter etc.

Section 1 Support Options

Book a FREE Initial Consultation Call Initial FREE call to discuss your business and your requirements.

Login to Your Private Portal Here If we have worked with you on a project and/or you have a Care Plan with us, you can log in here to access your own private client portal and get access to all your project updates, invoices and assets.

Create / Manage GENERAL Support Tickets This is for non-site specific GENERAL requests only. If your request is site-specific, please use the Feedback widget found on the site itself.

Request Some Design/Development Click here if you want some tweaks/changes made to your website.

Buy Design/Development Credits Click here to buy a block of credits - discounts apply from 20 credits upwards.

File Upload If we've asked you to upload any files, upload them here.

Elixir Website Service Status Elixir Web Studio website Service Status information for the last 30 days.